How Acrisure Launched AI Procurement in 24 Hours

A Global Insurance Leader Building Procurement From the Ground Up

Acrisure is a global financial services leader operating in 22 countries, supporting a 20,000-person enterprise across insurance brokerage, reinsurance, asset and wealth management, cyber services, real estate services, and partner solutions. As the business scaled, leadership recognized that procurement could not remain an informal function. Sourcing decisions were happening across dozens of regional offices, often without coordination, leaving savings on the table and visibility limited.

To bring discipline and scale to procurement, Acrisure selected Levelpath as the platform for its first-ever enterprise procurement system. The mandate was ambitious: deploy quickly, scale efficiently across a global footprint, and deliver measurable cost savings without slowing the business.

Why an AI-Native Platform Was the Right Foundation

Acrisure's procurement leaders saw that any platform they selected would need to perform on three dimensions at once. It would need to be intuitive enough for non-procurement professionals across 22 countries to adopt without intensive training. It would need to be flexible enough to handle the variety of categories a multi-line financial services business sources. And it would need to deliver value quickly, since Acrisure was building procurement on top of an existing operating tempo, not pausing the business to install a new function.

Levelpath's AI-native architecture met all three criteria. The platform's AI Assistant absorbs work that would otherwise require dedicated headcount: drafting RFPs, comparing supplier responses, analyzing contract terms, and identifying consolidation opportunities. For a procurement function that was still being built, AI-native capability meant the team could deliver enterprise-grade outcomes from a small base.

Sourcing at Scale From Day One

Once live on Levelpath, Acrisure's procurement team moved quickly into market. The platform supported the rapid launch of smarter sourcing tools, allowing the team to run dozens of market events across categories that had previously been managed locally. Each event generated visibility into incumbent pricing, alternative suppliers, and competitive market rates. That data became the foundation for negotiated savings.

The AI-driven workflow also gave Acrisure something it had not had before: a system of record for procurement activity across the global footprint. Sourcing events that previously lived in inboxes and spreadsheets are now in one place, with clear ownership, clear timelines, and a full audit trail. For a financial services firm operating under regulatory scrutiny in multiple jurisdictions, that audit trail is itself a strategic asset.

Supplier Visibility and Supplier Management

With sourcing activity centralized, Acrisure's procurement team gained visibility into the broader supplier base. Levelpath's supplier onboarding workflow standardized how new vendors are vetted, contracted, and brought into the system, replacing what had been an inconsistent process across regions. Existing suppliers were enriched with category and competitive information, giving the team a clearer picture of where Acrisure could consolidate spend and negotiate better terms based on aggregate volume.

The result is a procurement function that punches above its weight. With Levelpath's AI absorbing the manual work of supplier analysis, a relatively small team can now manage supplier relationships across 22 countries with discipline that previously would have required significantly more headcount.

Looking Ahead

Acrisure's procurement function is early in its journey, but the foundation is in place. With Levelpath as the system of record, the team can now expand into deeper category strategies, contract lifecycle management, and risk management without re-architecting the foundation. Each new initiative builds on a platform that is already adopted, already trusted, and already delivering savings.