As we gear up for our upcoming Connect customer conference on Thursday, I find myself reflecting on the conversations I have had with our customers. These interactions have been more than just business discussions; they have been a window into the future of procurement.
Our virtual gathering will bring together the vanguard of procurement professionals, those who have taken the bold step to embrace our AI-powered platform. Their stories of transformation are nothing short of inspiring.
A clear theme has emerged from these conversations: confidence. Our customers are unequivocally confident in Levelpath’s ability to revolutionize their procurement processes. They see the limitless possibilities that our truly integrated platform offers. It is not just about efficiency; it is about unlocking new levels of strategic value through our delightful procurement process.
Here is the fascinating part and the real challenge we are all tackling together: Technology alone is not the whole story.
As much as we love new technology, people are reluctant to give up the processes they know and with which they are comfortable. It’s been proven over and over, in finance, HR, and yes, even in procurement. We are all creatures of habit.
Take Excel, for example. Microsoft Excel was first launched in 1985 and quickly became one of the most popular spreadsheet software applications in the world. Even today it is the de facto planning and project tracking tool in many organizations and remains one of the leading tools in procurement. It is painfully familiar, does not require new training, and does not require hardware. Despite its advantages, this is a personal productivity tool, not a collaborative, intuitive platform purpose-built for enterprise use. Convincing professionals to give up this nearly 40 year-year-old technology seems almost impossible, even when presented with data highlighting the potential productivity gains.
Over the past two decades procurement has experienced a healthy technological evolution, with advancements like cloud computing automating tasks such as RFPs and contract management. These innovations have streamlined purchasing functions, enabling procurement professionals and business users alike to access critical data from within and beyond their organizations. While these changes have undeniably transformed the procurement landscape, building on a legacy that dates back to the Pennsylvania Railroad, earlier technological shifts often felt more incremental, primarily focused on automating specific tasks and reducing paperwork. This might be why many finance teams and the procurement organizations that report to them are still clinging to old tools, systems, and yes, even a few fax machines are still in play. The reliance on familiar tools is the main reason business users continue to engage in shadow procurement.
AI at the Core: All of Your Procurement Work in One Place
Artificial intelligence (AI) is changing work in nearly every aspect of business. As important, it may be the catalyst to get business people to embrace not just new technology but a reimagined way to manage procurement and workflows. AI streamlines processes, enhances decision-making, and helps to reshape how the business manages users, data, and suppliers.
Levelpath was conceived from the ground up and founded with AI at the core for this exact purpose. We recognized that AI would dramatically alter how the business manages suppliers, how teams share critical data, and how leaders can easily integrate procurement into the overall business. And we knew AI would help deliver the simplicity and ease of use that makes our platform delight procurement and business users alike.
Our customers now drive substantial productivity gains, realize significant cost savings from optimized supplier management, and unlock enhanced business agility. With Levelpath, procurement evolves into a strategic catalyst.
Here are a few ways our AI-powered procurement is delightfully changing the way we work:
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Intelligent supplier selection and management. With AI as our cornerstone, we’re opening doors to possibilities that were once unimaginable. Our AI-enriched supplier data is a game-changer. It is giving teams unprecedented precision in supplier selection, with real-time insights on price, quality, reliability, and sustainability. We are not just raising the bar; we are setting a new standard for what is possible in procurement. Our mission at Levelpath is delightful procurement, the kind of delight that gives organizations a competitive edge, simplifies processes, and enables strategic decision making.
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Frictionless contract management. At Levelpath, we are not just improving contract management, we are transforming it. We offer a unified system that turns the complex into the effortless, allowing you to review, collaborate, and manage contracts at unprecedented speeds. No more bottlenecks. No more lost documents. Just smooth, efficient processes that keep your business moving forward. By streamlining contract management, we are unlocking the true potential of procurement teams and enabling them to focus on what really matters: driving strategic value for the company.
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Streamlined Intake. We have harnessed the power of AI to transform one of the most challenging aspects of procurement: the intake process. We start with just two simple questions in the Levelpath platform, making procurement more accessible and inviting than ever before. From there, the necessary business partners are looped in and the right data is collected to help make informed, strategic decisions. What was once a painful process has been transformed into a streamlined, AI-guided journey. We are not just removing barriers, we are building bridges. Bridges that connect procurement with every part of your organization, fostering collaboration and driving strategic value.
AI is unlocking unprecedented potential for business innovation. Procurement leaders agree, and according to Gartner, 65% of procurement leaders are betting big on AI to sharpen their productivity and decision-making prowess. For procurement professionals and leaders, that means that AI will be infused into their systems and processes, requiring them to embrace it to stay competitive. This makes the simplicity of the Levelpath platform even more critical to the adoption of AI-powered procurement. Unlike previous technology shifts, it is not just about automation. It is about harnessing AI to fuel business growth.
I am excited to connect with our customers this week to learn more about how Levelpath is changing the way they work and how their teams are embracing our new, delightful procurement process. Together with our customers, we are helping them transform teams, processes, and workflows.
I truly believe AI is the catalyst that will help procurement to shed its traditional image as a cost center and emerge as a true strategic powerhouse within organizations. AI-driven platforms like Levelpath that delight procurement and business users alike will amplify the value that procurement brings to the table, making it an indispensable driver of business success. The journey ahead is filled with exciting potential as AI transforms procurement into a strategic powerhouse, so join me in this new era of delightful procurement.
— Alex
