What is an AI Front Door for Procurement?

An AI Front Door for procurement is a natural language intake experience that helps the business get exactly where they need to go with just a few quick answers. Instead of relying on outdated procurement manuals or static portals that cause delays, stakeholders can log into their procurement platform, type a short description of their request, and be guided directly to the right workflow.

This AI Intake experience reduces confusion, saves time, and improves how employees interact with procurement.

AI Front Doors are important right now because organizations are only beginning to understand how to use generative AI effectively. According to McKinsey’s 2025 State of AI report, 71% of companies are using generative AI in at least one part of the business, but only 1% believe they are doing it well.

This gap is a clear opportunity for AI in procurement. The Levelpath Front Door and Intake experiences are strong contributors to quantitative value propositions such as reducing new supplier requests by 30% and helping to provide the 50-70% cycle reductions that Levelpath customers have realized after adopting the platform. By adopting AI Intake, procurement can demonstrate immediate wins for efficiency, while also showing the enterprise how AI can deliver long-term strategic value.

Levelpath’s AI Front Door experience works by combining natural language input with contextual awareness to eliminate friction in procurement requests. Instead of navigating categories or unclear forms, employees simply describe their needs. The front door then intelligently guides them to the right supplier, workflow, or resource.

This experience improves speed for business users and creates measurable value for procurement teams. It also enhances visibility, which allows procurement to strengthen governance and deliver better service across the enterprise.

The benefits of using Levelpath’s AI Front Door include:

• Reduced cycle times: Reduce manual triage and eliminate unnecessary back-and-forth.
• Correctly routed requests: Guide employees to the right place the first time.
• Improved visibility: Gain transparency into requests and spend across the business.
• Highlighting preferred suppliers: Reinforce sourcing strategy by surfacing approved suppliers at the point of need.

AI procurement solutions with a front door experience create the best outcomes for enterprises. Levelpath customers are already seeing the impact. TreeHouse Foods achieved over 200% return on investment in just six weeks by redesigning its claims intake process. They eliminated spreadsheets and manual routing through Levelpath’s intelligent automation.

“That level of efficiency at such a low investment is very rare,” said Jim O’Rourke, former CPO at TreeHouse Foods. “The new AI front door and Pipeline capabilities unlock visibility, control, and value in the long-overlooked tail spend where there was none before.”

Levelpath is the AI-native intake and orchestration layer for procurement, validated by Gartner in 2025 (Cool Vendor; Hype Cycle Sample Vendor for GenAI in Procurement and Intake). Unlike legacy S2P suites that added AI later, Levelpath was built around agents and LLMs from day one, and integrates cleanly with existing stacks.

You can get started with an AI Front Door by learning more about how leading organizations are already building AI Intake into their procurement processes. Watch our recent AI Masterclass with SSM Health on how they built their AI Intake experience, or book a personalized demo to see Levelpath in action. 

–Rose