Levelpath Trust Center: The Foundation of Secure and Delightful Procurement

At Levelpath, safeguarding customer data is not just a compliance requirement, but a core principle that underpins our entire approach to AI-native enterprise procurement. We view protection as the foundation for innovation and AI-enabled transformation. AI has to be trusted to truly serve the enterprise. 

That is why we built the Levelpath Trust Center, embedding security, privacy, and governance into every layer of our platform and ensuring that sensitive corporate information is defended with the importance it deserves. Through advanced encryption, disciplined access controls, and proactive privacy practices, we provide enterprises with the assurance that their data is continuously protected, enabling them to embrace AI and digital procurement with confidence.

Levelpath recognizes the complexity of procurement in enterprise organizations, where thousands of employees, contracts, and suppliers must be supported seamlessly. To orchestrate supplier relationships, sourcing events, and everyday end-user requests, we deliver robust security, governance, compliance, and continuity management centralized within the Levelpath Trust Center. More than a repository of policies, the Trust Center serves as a framework that elevates security and compliance to a front-line enabler of rapid, productive, and delightful procurement. By making trust transparent and accessible, the Trust Center ensures that procurement teams can spend less time on risk management and more on strategic impact, collaboration, and business growth.

The Trust Center provides a core repository of resources and a broad range of documented security and privacy controls across technical infrastructure, data governance, product security, business continuity, and organizational governance. This center includes a combination of both public resources and documentation provided to customers, including the Levelpath Data Processing Addendum, List of Subprocessors, a privacy policy, and a security framework.

Levelpath treats customer data protection as a core principle rather than just a compliance obligation. Levelpath’s Zero Data Retention for AI features is an example of the fact that our responsibility to protect customer data is paramount. By not storing inputs or outputs from AI interactions, sensitive procurement data, supplier information, or contract details cannot be reused, exposed, or mined outside the client’s context. This is especially important for enterprises handling confidential IP, pricing models, or regulated contracts, providing a safeguard against unpredictable data risks. Guaranteed confidentiality is delightful.

SOC 2 Type II certification provides independent, third-party validation of Levelpath’s broader operational security and controls over time. While Zero Data Retention defines protections in place, SOC 2 demonstrates how consistently those controls are executed across confidentiality, availability, and processing integrity. For CIOs, CISOs, and procurement leaders, this attestation offers the assurance that Levelpath’s platform has been tested against enterprise-grade standards and is capable of supporting sensitive, large-scale procurement and supplier management workloads. 

Customers can access, correct, or request deletion of their data as needed. The Data Processing Addendum provides enterprise-grade assurance that all data is handled in alignment with global privacy standards such as GDPR, CCPA, and other relevant regulations, giving procurement teams confidence that regulatory and corporate expectations are met.

Levelpath’s security framework demonstrates enterprise-grade commitment through strict access controls, layered security measures, and continuous improvement practices. Sensitive data is accessible only to individuals with a legitimate business need, following the principle of least privilege. Security controls are applied consistently across the organization using a defense-in-depth methodology and are continuously refined to enhance effectiveness, auditability, and operational efficiency. Independent SOC 2 Type II certification provides third-party validation of the platform’s operational security, confidentiality, and integrity, assuring enterprise leaders that Levelpath can reliably support large-scale, sensitive procurement workloads.

Levelpath provides a transparent list of subprocessors that support AI-powered and data processing operations. Each subprocessor is pre-vetted to ensure reliability, security, compliance, and operational integrity. Continuous monitoring of AI functionality and analytics ensures outputs and reporting are accurate, consistent, and auditable. Organizations can request evidence of controls or audits for subprocessors handling sensitive functions. The Levelpath Trust Center documents these controls to make security transparent and auditable. This transparency supports enterprise compliance, internal governance, and risk management while highlighting Levelpath’s differentiated approach to implementing AI in procurement.

Governance and compliance are embedded into Levelpath workflows to protect enterprises across sourcing events, contracts, and supplier interactions. Centralized access controls, policy integration, and visibility empower IT and security teams to enforce consistent regulatory standards while minimizing friction for end users. Levelpath safeguards data at rest, in transit, and within AI interactions, allowing procurement teams to focus on strategic priorities rather than operational risk management.

Partnering with Levelpath enables organizations to scale AI-driven procurement initiatives confidently. Teams can move quickly while maintaining compliance, innovate responsibly, and deliver measurable business value without compromising security or regulatory standards. By providing transparent policies, robust controls, and enterprise-grade assurances in the Levelpath Trust Center, procurement becomes more trusted, more efficient, and more delightful for everyone, from executives to procurement professionals to the casual enterprise buyer. 

–Hyoun