The Bill and Melinda Gates Foundation recently hosted an insightful SIG (Sourcing Industry Group) Seattle event, bringing together procurement leaders to explore innovative solutions in the field. The highlight session featured a compelling presentation on procurement transformation, showcasing how modern technology can revolutionize traditional processes.

The session, “Making Procurement Delightful at Qualtrics,” featured Alex Belov, Chief Procurement Officer at Qualtrics, and Stan Garber, Co-founder of Levelpath. Together, they shared a remarkable story of how a strategic partnership transformed Qualtrics’ procurement operations from a complex, multi-channel process into a streamlined, user-friendly experience.

Qualtrics, a leading experience management company with over 20,000 global customers, demonstrated their procurement transformation journey alongside Levelpath. The presentation highlighted how Qualtrics revolutionized their procurement processes through implementing Levelpath’s solution, branded internally as QBuy.

Under the leadership of Chief Procurement Officer Alex Belov, Qualtrics tackled common procurement challenges: multiple intake channels, lack of process visibility, and inefficient workflows. The implementation of QBuy delivered remarkable results, including a 30% reduction in vendor requests and 46% reduction in cycle time.

The key improvements achieved through this partnership include:

Single point of entry for all procurement requests
Enhanced visibility into request status
AI-powered intake assistance
Streamlined supplier database access
Complete enterprise-wide adoption

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