In the ever-evolving landscape of healthcare management, InnovaCare Health has emerged as a beacon of innovation, particularly in its approach to procurement. This transformation story, powered by Levelpath’s AI-driven platform, is not just about efficiency, it is about creating a procurement process that delights stakeholders across the organization. The InnovaCare Success Story

InnovaCare Health, a leader in transforming care delivery, faced a common challenge in the healthcare industry: managing procurement across multiple facilities with disparate processes. With 47 facilities treating over 250,000 patients annually, the need for a streamlined, centralized procurement system was critical.

Enter Patrick Michaud, InnovaCare’s Head of Procurement and Supplier Management, who spearheaded the transformation with Levelpath’s AI platform. The results have been nothing short of remarkable:

60% faster cycle times
18% reduction in overlapping contracts
Savings equivalent to two full-time employees
Enhanced governance and compliance

“InnovaCare is using Levelpath to streamline purchase governance without having to bring in more full-time employees to manage the volume of requests across our 45 facilities,” says Michaud.

Key Innovations

AI-Driven Efficiency: Levelpath’s AI platform has enabled InnovaCare to introduce a new process where all third-party spend must be raised through the system, allowing for easy intake, workflow assignment, and agreement exercises.
Enhanced Visibility: Executives now have unprecedented visibility into procurement processes, fostering better decision-making and control.
Cultural Transformation: From initial hesitation to enthusiastic support, InnovaCare’s staff have embraced the new system, recognizing its value in their daily operations.
Compliance and Auditability: The platform helps keep data clean and auditable, meeting the stringent compliance requirements of healthcare audits and private equity ownership.

“I use the Levelpath mobile app constantly as a team of one. It allows me to access Levelpath from my cell phone anywhere. For instance, I took my kids to the Everglades for a spring break and found myself traipsing through the swamp, approving orders while trying not to step on crocodiles.” Patrick Michaud, Head of Procurement & Supplier Management, InnovaCare

Learn More at the SIG Global Executive Summit
Excited to dive deeper into InnovaCare’s procurement transformation? Join us at the SIG event this October for an interactive session with Patrick Michaud and Levelpath Co-Founder Stan Garber.

Session Details:

Title: Successfully Execute: InnovaCare’s Best Practice Insight to Delightful Procurement

Date: October 9th

Key Takeaways:

Uncover InnovaCare’s approach to executing a procurement strategy that delights the business
Learn how to harness AI for enhanced value, efficiency, and stakeholder satisfaction
Explore best practices for consistently deploying governance across various workflows
Discover practical applications of AI and Generative AI that excite and empower employees

Do not miss this opportunity to learn from InnovaCare’s success and explore how AI-driven procurement solutions can transform your organization.

We would love to have you join us in October to discover how you can make your procurement process not just efficient, but truly delightful. See you in Rancho Mirage!!
— Michaela

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