One of the most significant changes in modern procurement is that procurement skills are no longer limited to the procurement team. Business stakeholders now interact directly with procurement platforms as part of their everyday work. Finance, legal, IT, security, and operations all play active roles in procurement decisions and workflows.
This shift makes shared skills essential. Stakeholders need to understand how to initiate requests, track progress, respond to questions, and move work forward without relying on procurement as an intermediary for every update. When this fluency is missing, adoption suffers, and teams fall back on email, spreadsheets, and manual status checks.
AI-native procurement platforms play an important role in addressing this challenge. By using automation and intelligence to keep requests up to date, route work correctly, and surface next steps, these platforms reduce the effort required from stakeholders while increasing transparency. Stakeholders remain informed with minimal manual work, which lowers friction and increases adoption. Procurement teams benefit from fewer interruptions, more consistent engagement, and better outcomes across the business.