Meara Fallon, Senior Manager of Procurement Operations at Zendesk, a leader in the customer service industry, discusses how Levelpath provided them the transparency procurement needed in this customer video. Zendesk was able to reduce duplicated efforts with Levelpath, using the platform to give stakeholders the answers they need, and keeping the procurement process simple. As Meara says, “Part of our decision-making process was really looking for a solution that offered ease of implementation, a user-friendly interface, robust customization availability, and Levelpath distinguished itself with its intuitive design.”