The depth of customer engagement was evident in every discussion. Customers emphasized the importance of streamlined contact management, highlighting how this simplifies change management processes. Others provided crucial feedback about how organizations track and report their procurement impact.

One of the most exciting moments came during our discussion on reporting and analytics. The conversation around AI-powered reporting sparked by insights from partners who showcased our community’s appetite for more sophisticated data analysis tools. As our Head of Design, Ken, remarked, “This is why we do these events. The insights we gain here will shape the future of procurement analytics.”

Looking Ahead: 2025 Customer Advisory Board

In response to the incredible engagement from our community, we are thrilled to announce the launch of our Customer Advisory Board in 2025. This initiative represents our commitment to deepening customer partnerships and ensuring our roadmap continues to align with real-world procurement challenges.

The Path Forward

As we reflect on the success of our November Connect, one thing becomes clear: the future of procurement technology is being shaped by the very people who use it every day. The insights shared, questions raised, and connections made during this event will directly influence our product development, ensuring that Levelpath continues to deliver solutions that transform procurement operations.

Our weekly release recaps and monthly virtual updates will keep this momentum going, providing regular touchpoints for our community to stay engaged with Levelpath’s evolution. As we approach the holiday season, we’re filled with gratitude for our customers’ partnership and excited about the innovations we’ll create together in the coming year.

The spirit of collaboration that filled the room at Ozumo isn’t just about one gathering, it is about the ongoing partnership between Levelpath and our customer community, working together to redefine what’s possible in procurement. Join us on this journey of Delightful Procurement. The future of procurement excellence is being built right here hand in hand, together. I can not wait for our first Customer Advisory Board Session until then, wishing you and your loved ones a wonderful Thanksgiving holiday! — Stan

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