Overcoming Procurement Challenges

Ace Hardware’s procurement processes were hindered by fragmented workflows and dated supplier information. With responsibilities across indirect spend and enabling business growth, Fraz faced the challenge of quickly accessing enriched supplier information while ensuring that every request, from distribution centers to facility managers, moved seamlessly through the internal processes.

Procurement professionals often wear many hats in their organizations and can struggle to find unified tools that simplify internal communication and enterprise-wide visibility. Ace Hardware was looking for a solution that allowed them to bring all their supplier data, stakeholder requests, and contract information under one view, empowering procurement to focus on faster execution and strategic growth of the enterprise.

“Utilizing Levelpath, what that has allowed us to do is bring together the process for our stakeholders,” shares Fraz. “It’s enabled really good internal communication and the transparency and the visibility that it provides to the stakeholders, they appreciate as well.”

Empowering Teams with AI-Driven Innovation

At Levelpath, we know that integrating AI is not about buzzwords, it is about delivering tangible business results. By automating data enhancement and streamlining procurement workflows, the Levelpath AI platform not only helped his team improve decision-making but boost efficiency across the entire procurement process. Fraz highlights how our AI-powered procurement features, like supplier enrichment and the quick bid functionality through our Copilot tool, have provided Ace Hardware with clear insights into their supplier landscape.

“We provided a list of our suppliers to Levelpath and very quickly they were able to enhance the data for us, including competitors.” Fraz spotlights, “Now when we’re doing RFPs, not only do we know who we want to include as part of our current suppliers, but we understand the marketplace dynamic a bit better as well.”

With product development updates rolling out every Wednesday, Levelpath is continually refining its unified platform to meet evolving procurement challenges. This continuous evolution enables the Ace Hardware team to work smarter, keep stakeholders informed, and ultimately drive business growth.

Ready to Transform Your Procurement?

We invite you to watch Fraz’s full video to see firsthand how Levelpath is helping to transform procurement with Ace Hardware. When you are ready to streamline processes, enhance transparency, and empower your team with innovative AI solutions, explore Levelpath’s platform and discover a new way to drive your business forward.

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