As soon as the team implemented Levelpath, they noticed a difference in how easily the platform solved the problems caused by disjointed systems, allowing them to change how they managed their daily processes.

Centralizing Daily Processes

With Levelpath, the business transitioned from bouncing between systems for supplier data and PO/PR updates to having everything available in one centralized platform.

As the Global Head of Information Technology & Cybersecurity puts it, “Our company had a few technology challenges related to sprawl and access to information level. Levelpath gave us that central place to be able to point end users, our employees to one location to get the information they needed.”

This consolidation of data meant that their procurement teams could “focus on the work and not have to chase the business process. It’s given the team time back because they’re able to utilize the tool and leverage their business processes within the solution.”

“Levelpath has given us an opportunity to allow people in the organization to become champions because they design it in a way that it could be leveraged and championed by anyone in the organization,” said the Global Head of Information Technology & Cybersecurity.

Their teams were also able to use the centralized data to avoid conflict and the resulting delays they caused. The New Product Introduction Project Manager spoke of those benefits, saying, “We all work within one system, so everything we work on is archived. Having an archive of every decision the business has made definitely leaves contention out of anything, as there are just facts laid out in front of you.”

Automating with AI

From the outset, the team knew Levelpath’s AI-driven workflows would greatly impact their processes. This prediction came to fruition and changed the company’s operations management.

In speaking about the more impactful ways the company leverages Levelpath’s AI, the New Product Introduction Project Manager says, “It’s definitely using Copilot. We used to rely on manual workspaces that provided all the detailed information for building documents by hand. Now we simply prompt Levelpath’s AI copilot to generate the documents for us, which saves us more than 50% of the time from our old process.”

She went on to say how Levelpath’s AI copilot saves her team time and effort putting together concept sheets.

“We have a workflow that we designed that was capturing all of the information that we were previously capturing manually on what we call a concept sheet, the part numbers, the change to the part number, what system it affects, et cetera, as well as pricing.

“Now, since we capture all of that within the workflow, once the workflow is completed, we can prompt the AI to generate that concept sheet for us.”

The manufacturer also saw the impact the solution’s AI had in direct sourcing and aligning cross-functional teams.

The New Product Introduction Project Manager explained, “We use Levelpath for any direct sourcing. That is new sourcing for new products as well as changes against existing products that we already have sourced. We are able to modify the workflows to pull in exactly what cross-functional teams we need, whether it’s a new sourcing or a change for existing sourcing, and it gives us an archive of any decision and any answers from all the cross-functional teams.”

The Global Head of Information Technology & Cybersecurity further elaborated on the positive impact this had on the business overall. “We started with direct items, and that was a great opportunity to bring the entire sourcing team and the engineering team into the solution and let them see firsthand how we can align our business processes to succeed.”

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