What SSM Health built with Levelpath is impressive. But what it represents is even more important.

The days of procurement just being about savings have been long gone, we saw the strategic shift to becoming a partner in how the business operates and scale come 10+ years ago. And now Generative AI is accelerating that shift.

Right now, most organizations are only beginning to explore what GenAI can do. According to McKinsey’s 2025 State of AI report, 71 percent of companies are using generative AI in at least one part of the business. But only 1 percent feel they are doing it well.

That gap is where procurement has a real opportunity.

Tools like Levelpath make it possible to use AI in a way that delivers both immediate efficiency and long-term strategic value. According to Boston Consulting Group, AI can reduce procurement costs by up to 45 percent and eliminate up to 30 percent of repetitive work for stakeholders.

Think about that.

AI that can generate RFx documents from a simple prompt. AI that can summarize supplier responses, route requests to the right workflow, flag risk in contracts, and shorten decision cycles from days to minutes.

This is not some far off future. It is happening now and early movers like SSM Health are proving what is possible.

“This experience has helped the business understand what actually goes into a contract,” Rachel said. “And they trust us more now, because the process is clear.”

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